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Morus Wool Dryer Balls (Pack of 6)

Regular price
$20.00
Regular price
$20.00
Sale price
$20.00

PRODUCT DESCRIPTION
  1. SUPERIOR QUALITY WOOL – 100% New Zealand premium wool with no synthetic fillers, rolled into tight, extra-large balls and felted for a natural, long lasting product.
  2. REUSABLE FABRIC SOFTENER – Replace chemically infused dryer sheets and liquid fabric softeners with an eco-friendly and natural alternative that will last more than a thousand dryer loads.
  3. SPEED UP DRYING TIME – As the dryer balls tumble around in the dryer, they lift and separate laundry allowing the hot air to circulate better and dry faster.
  4. SAVE ENERGY COSTS – Reduce appliance usage and electricity bills by shortening drying time up to 25%
  5. REDUCE STATIC CLING – Toss them into the Morus Zero and your clothing will dry faster, fluffier and softer, with fewer wrinkles and less static cling.
30 Days HASSLE-FREE R&D
For products purchased via the Morus official website that meet the following conditions, we provide you with a guarantee for returns and exchanges within 30 days of purchase.

1. Damaged, Missing, or Wrong Items, Lost packages

Upon receiving your package, please carefully inspect whether the received package matches your actual order, including the product quantity, model, and condition of your package (Some accessories may have delayed delivery.). If there are any discrepancies, please refrain from opening the package and promptly contact us with the order number and provide video or photo evidence to clearly show any discrepancies. We will assist you with the return or exchange process.
If you receive a defective or damaged product, please provide the following information when you contact us. We will verify your issue within 1-2 business days after receiving the information and, upon confirmation, arrange for a replacement to be sent to you.
  • Order number
  • Product's serial number (SN)
  • A video or photo evidence that clearly shows the product's defect or damage
If you have not received your shipment after a significant delay, please contact your designated logistics carrier promptly. If you are unsure of your order tracking number, please provide your order number to us for further assistance.

Please note:

If you have made an ordering error for reasons attributable to yourself but the product remains unopened upon arrival you may return it within 30 days, however, you will be responsible for any return shipping fees incurred. Once we receive and confirm the returned product is in good condition, we will proceed with your refund. However, if you have already opened the product due to personal preference or have simply changed your mind, this will fall outside our return and exchange policy.

2. Malfunction or Serious Product Quality Issues.

To assist you in using our products effectively, we ask that you carefully read any user product manuals before using the device you have purchased.
If you encounter any malfunctions or product quality issues that affect the functionality of your product, you can refer to the FAQ page on our official website. We typically process your feedback within 1-2 business days and provide troubleshooting assistance. 
The aforementioned returns and exchanges are applicable only to quality issues that occur within one year from the date of purchase.

3. Product unsuitability

Before purchasing Morus products (such as Morus Dryer, Morus Washer), please ensure that the product you are purchasing is suitable for your needs before placing your order. If you proceed with the order despite confirming compatibility before purchase, we will not be able to provide a refund.

4. Order Cancellation

We strive to process all orders within 2 business days (excluding Saturdays, Sundays, and holidays). If you wish to cancel your order, please contact us promptly via email/live chat within 2 business days. If your order has not been shipped yet, we will process your refund once we have received your request, please note: this may also take 1-2 business days.
If your order has already been shipped and you still need to cancel, we will attempt to have the designated courier return your order to us. However, this is on a case-by-case basis, and is not guaranteed.
If your order is successfully returned, we will process your refund within 1-2 business days from the return date.
If we are unable to recall your order, please refuse to accept it upon receipt. If we receive a product that has been opened, we cannot provide a full refund. Once your package is confirmed to be in transit back to us, we will process your refund within 1-2 business days.

Please note:

Once we have processed your refund, your financial institution may require an additional 3-7 business days to process your refund.

5. Return and Refund Procedure

1. If you need to return or exchange a product due to the aforementioned circumstances, please provide the following information to contact us. We typically process return and exchange requests within 1-2 business days.
  • Order number
  • Reason for return/exchange
  • Video/photo evidence
  • Product's serial number (SN)
Please provide clear reasons and videos to help us with your return/exchange.
2. Once eligibility for return or exchange is confirmed, we will provide you with a return shipping address.
3. Customers must provide a tracking number when shipping products.
4. Once we receive the returned product and confirmed its condition, we will process your refund within 1-2 business days.

Please note:

The time it takes for products to be sent back to our warehouse varies and may take up to as long as 1 month. Our warehouse accepts returns every two weeks . If you find that your return has not been processed according to your expectations, we would ask that you please wait patiently; (our warehouse is located in the United States), and we will deal with your return as fast as we can.
Morus Wool Dryer Balls (Pack of 6)
Morus Wool Dryer Balls (Pack of 6)
Morus Wool Dryer Balls (Pack of 6)

How to Use Wool Dryer Balls and Why You Should

Imagine a big load of wet bath towels going into the dryer. You hit “start” and that massive wad of wet fabric will flop around and stick together for quite a while until the layers become dry enough to separate and allow warm air to circulate. That slows the drying time, wasting time and energy.

Natural Fabric Softener

Morus dryer balls are made from 100% premium New Zealand wool. Using them in the dryer eliminates the need for chemical laden fabric softeners and toxic dryer sheets. A few drops of essential oil can even be added to the ball to create a natural fresh scent.

Reduce Time & Energy Costs

As they tumble around in the dryer, wool dryer balls lift and separate laundry allowing the hot air to circulate better. Toss them into the dryer and your clothing will dry faster, fluffier and softer, with fewer wrinkles and less static cling.

Reusable Dryer Balls

Discover a healthier, efficient, inexpensive approach to drying laundry. These large felted 100% New Zealand wool dryer balls are the economical alternative to replace chemically infused dryer sheets and fabric softeners. Reuse for more than 1000 dryer loads.